Quick Fix: DeskI Query Panel Appears Invisible / Off Screen
For the last couple of weeks I’ve had an extremely unusual problem in Business Objects Desktop Intelligence (DeskI), whenever I went to edit a Data Provider nothing would happen. Initially it looked like DeskI had hung but hitting escape returned me back into the report, I figured that because the Query Panel is modal it must be launching but for some reason I couldn’t see it.
After a little bit of searching I managed to find the solution on the excellent BOB Forum (original post here) and I just had to reproduce it since I found it quite tough to find but hats off to Marek Chladny who came up with the solution – if you’re ever in the UK let me know and I’ll buy you a beer!
- Go to Edit Data Provider.
- Press Alt + Space
- Press M
- Use the arrows to move the Query Panel back onto the screen.
Marek mentions that this only works if the Query Panel isn’t maximised, also I assume that since this uses standard Windows keyboard shortcuts it might work for any other application where you have a similar issue. As for how it came about, I have no idea – it may be something to do with occasionally using a single-screen PC to remote-desktop into my dual-screen desktop.
I think I should buy you a beer!!! My desktop support team couldn’t figure this one out and wanted to give me a whole laptop!!
I’m guessing its something to do with my dual screen setup.
Excellent fix and probably saved my company a bit of money!
Thanks
I’m sure I had something similar eons ago in Deski. I eventually had to change a registry setting that positioned it – I prefer this solution tho I think. Presumably it could also be used in reverse…