Business Objects Java Query Panel Issues with Firefox 4 (UPDATED: WORKAROUND)
UPDATE: Milos, a reader of bisql.net has posted a comment on this thread with a workaround:
- Enter “about:config” in the browser’s address bar.
- Search for “html5.parser.enable”.
- Double-click the row to set the value to “false” (row should also go bold to indicate change).
There is a possibility that it may cause HTML5 compatibility issues down the road but it solved the issue I experienced in XI 3.1 so thanks Milos!
Mozilla released Firefox 4 yesterday, touting speed improvements as one of the key features so I installed it to see if it would make a good client for Business Objects. Unfortunately it seems that there is a bug whereby Firefox fails to recognise that Java is correctly installed and so whenever I go to modify a report using the Java Query Panel I see the following screen…
… and when I click on the “Install Missing Plugins” button I end up with the following message stating “No suitable plugins were found.”…
I tried re-installing both 32-bit and 64-bit Java runtime packages and it made no difference whatsoever, I then reinstalled Firefox 4 with still no change. For now I’ve gone back to Firefox 3.6 and it works like a charm so until I see an updated version or a decent workaround I am advising my users not to upgrade.
Why do you think that the problem is on the client side?
Don’t you think that the server is outdated?
You don’t even provide the HTML code sent by the server to display the applet. That’s not troubleshooting, that’s just bashing.
Hi,
Everything works fine under Firefox 3.6 so it is something on the client side that’s causing this to happen, the post was intended as a warning to other Business Objects sysadmins so that they can advise their users against upgrading until a fix is available (from SAP, Mozilla or the community).
Thanks for reading,
Ash.
Hi,
I have noticed exactly the same problem with Firefox 4.0. Hopefully it’ll be fixed ASAP!
Thanks!
Ulf
I’m getting the same message also. I’m using IE for Business Objects for now but I hope a fix for this comes out soon. Will the user community be notified?
No solution yet as far as I know, I’m going to keep my ear to they ground and if a solution pops up I’ll definitely let people know via this blog and Twitter and maybe the BOB forums.
Existing workaround:
It is necessary disabled html5.parser in FF. You must set up html5.parser.enable to false in about:config. BO start working “correctly” with FF 4.0.
Tested with BO XI R3.1
FYI this fix repaired an error we discovered today when using FF4 to browse one of our classic .ASP websites. Our failure was with a relatively simple lookup against SQL Server 2008 servers which returned 0 results when results were known to exist. Why did this fix the problem? Who knows, but it works.
Is it possible to disable this html5.parser for BusinessObjects ONLY, or will that be an “all browser setting” ?
It looks like “setting html5.parser.enable to false” would thus defeat the whole point of upgrading to a browser that should be “better with html 5 than its predecessors”, or not?
I’m not aware of a method for having site-specific configurations in FireFox but I don’t think that disabling this makes an enormous difference from what I’ve seen, although there aren’t really many sites trying to get the most out of HTML5 yet. I ran a test on html5test.com with the html5.parser.enable set to true and false, FireFox 4 scored 255/400 and 245/500 respectively so the impact may be relatively small.